September 20, 2017 • 12-1pm CST • Live Online Training
Although health literacy has gained much-needed attention over the past decade, an alarming number of American adults continue to report a poor understanding of healthcare information. It is important that everyone working in health care, from front-desk staff to primary care providers, have a thorough understanding of the complexity of health literacy and the impact limited health literacy has on patient outcomes and health care costs. This program provides an introduction to health literacy and how it contributes to increased health care cost. The program will also discuss ways to identify patients at risk for low health literacy as well as practical tools health professionals can use to improve provider-patient communication.
By the end of this training, participants will be able to: